FAQ

WELCOME //
Thanks so much for visiting :) The Gussy Sews shop is a collection of handmade, ruffled accessories that are a reflection of dream-catching and color inspiration. To read more about my story please CLICK HERE.

Each signature Gussy ruffle is unique in that it is sewn freehand. Please note the fabric design, ruffle design, and ruffle placement may vary from the listing photo in order to best coordinate with the print on the fabric.


PAYMENT //
We welcome your PayPal account or debit/credit card.


CUSTOM ORDERS //
At this time we are not accepting custom orders.


GUSSY SALES & PROMOTIONS //
All Gussy orders are limited to ONE promotion (unless otherwise stated). Discount codes take precedence over additional sales and/or promotions. We appreciate your understanding.


SHIPPING //
All ready-to-ship items ship in approximately 3 business days via USPS. All made-to-order items ship in approximately 10-15 business days. Thank you in advance for your patience with this.

Looking to place an International order? No problem! Simply select "Everywhere Else" for your country and your order will be processed as normal through PayPal. Please note there is an approximate 15 business day turnaround for shipping your order once it's processed, excluding any transit time frames your country includes.


REFUNDS & EXCHANGES //
If an item arrives damaged and you've purchased shipping insurance, we're happy to work with you on your order. Please use the CONTACT page to share any concerns you have regarding your order.

All sales are final. Any returns/exchanges are approved based on our discretion.


CARING FOR YOUR ITEMS //
All zipped items, market totes + tote bags may be machine washed inside a wash bag using cold water. Please transfer the wash bag to the dryer and dry on low heat. Lightly steam/iron on the "cotton" setting if need be.

All headbands + camera strap slipcovers should be spot cleaned with a gentle soap, such as Ivory. Do not place our headbands or camera straps inside the washing machine.

All crocheted cowls should be hand washed + line dry. Do not place our cowls inside the washing machine.